Privacy Practices

Privacy Policy

Introduction

Thank you for visiting The Center for Restorative Breast Surgery (the “Center”) website (the “Site”). We and our affiliates are committed to protecting the privacy and security of visitors to our Site. This website privacy policy (“Privacy Policy”) will tell you what information we collect, how it is used, and your options as you interact with the Site. By using this Site, you agree to this Privacy Policy.

Scope of This Privacy Policy

This Privacy Policy applies to your use of the Center’s public facing website, breastcenter.com. This privacy statement also applies to information shared with us by our approved partners and other third-party sources.

This Privacy Policy does not apply to any other program or service of the Center. In particular, this Privacy Policy does not apply to your patient health care information, including information you provide to us while being treated at our facilities. Our use and disclosure of that information, known as “Protected Health Information,” is subject to the Health Insurance Portability and Accountability Act and related regulations (collectively known as “HIPAA”) and our Notice of Privacy Practices, which is available at breastcenter.com/your-resources.

Acceptance of This Privacy Policy

This Privacy Policy governs your access to and use of this Site. Please read this Privacy Policy carefully before you start to use this Site. By using this Site, you accept and agree to be bound by and abide by this Privacy Policy and consent to the collection, use, and sharing of information as described in this Privacy Policy. If you do not agree to this Privacy Policy, then you should not access or use this Site.

Information You Provide Us Voluntarily

We do not collect information that would personally identify you unless you choose to provide it. You can access and browse our Site at any time without providing any personally identifying information.

We collect and store personally identifiable information that you voluntarily provide to us through this Site, such as through contact requests. This information may include your name, email address, phone number, postal address, insurance information, and other information you choose to provide through use of our Site. We will use your information to fulfill the purpose for which you provide it and for our business operations.

If you provide us with your contact information, you agree that we may use that information to communicate with you about our services and send you select messages from our partners or affiliates. If you submit to the Center any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. By submitting personal information to us, you grant the Center the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of this Site and our services.

By providing a telephone number, you expressly consent and authorize us, as well as any of our related affiliates, agents, or contractors, to contact you through the use of any dialing equipment and/or artificial or prerecorded voice or message and/or text message from us to the telephone number you provide. By providing this express consent, you waive any claim you may have for the making of such calls or texts, including any claim under federal or state law and specifically any claim under the Telephone Consumer Protection Act, 47 U.S.C. § 227. By providing a telephone number, you represent that you are the subscriber or owner or have the authority to use and provide consent to call or text the telephone number.

By providing your email address, you expressly opt in to the receipt of email communications from us and our affiliates, agents, or contractors for or related to medical goods or services and other services such as financial, clinical, and educational information. By providing this express consent, you waive any claim you may have for the sending of such emails, including any claim under federal or state law and specifically any claim under the CAN-SPAM Act, 15 U.S.C. § 7701, et seq. By providing an email address, you represent you are the subscriber or owner or have the authority to use and provide consent to receive emails at the email address.

Information We Collect Automatically

When you interact with this Site, certain information about your use of this Site may be automatically collected. The information we and our third-party partners (our “Service Providers”) collect automatically does not identify you but is statistical data that provides generic information about your use of this Site. Examples include statistics on your page views and your traffic to and from our Site, including what websites referred you to our Site. This information also may include your activity history, your web log information, how you search for and on our Site, the websites you click from our Site or emails, whether and when you open our emails, and your browsing activities across other websites. This information is collected through “cookies” (see below), web beacons, and other tracking technologies, as well as through your web browser or device (for example, IP address, MAC address, browser version, etc.). We and our Service Providers use this information to understand how our visitors use different Site services, pages, and resources and to help us improve the Site. This information may be used to direct related advertisements and/or informational content to visitors when they visit other websites.

Cookies:

Cookies are small data files that online services can store on, and retrieve from, a user’s computer or mobile device through the user’s web browser. The information is stored and retrievable either for the duration of a website visit (known as “session cookies”), or until some later point in time set by the website setting the cookie (known as “persistent cookies”). We use cookies to tailor web content to match your browser capability. Cookies allow the Site to retain information to make your use of the Site more convenient.

Most internet browsers accept cookies by default, but you can modify your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. There are a variety of publicly available tools to manage cookies or similar technologies that collect information related to your use of this Site. Learn more from the FTC, https://www.consumer.ftc.gov/articles/how-protect-your-privacy-online, or the Digital Advertising Alliance opt-out page, https://youradchoices.com/control, which allows users to opt out from receiving interest-based advertising.

We are not responsible for the effectiveness or compliance of third-party opt-out mechanisms or programs. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices, you will need to opt out on each browser or device. You can access the information on this Site without enabling cookies in your browser, but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on this Site.

Data Security

The Center is committed to protecting the privacy of the personal information you provide to us via this Site and that we collect. We use commercially reasonable efforts to prevent unauthorized access to your information, including a secure firewall and a security infrastructure that protects the integrity and privacy of personal information submitted to us via this Site.

Although we work hard to protect your personal information, the Center cannot guarantee the security of any information you transmit to us through online applications. If you choose to send any personal information to us, you accept the risk that a third party may intercept and use the information.

How We Use the Information We Collect

We may use your information to:

  • Provide services, operate the Site, and help us improve the services we offer and the Site.
  • Personalize your experience and inform you about the treatments/services in which you have indicated an interest.
  • Improve the Site offerings and send you information and updates.
  • Respond to your questions and requests and improve customer service.
  • Administer a promotion, survey, or other site feature.
  • Provide you with certain services or information you request, such as sending you our newsletters.

How We Disclose the Information We Collect

The Center may disclose the information you provide to us or which we collect about you to third parties in the following circumstances:

  • We may disclose the information to third parties who we have engaged to help us provide services or operate the Site.
  • If the ownership of our business changes or we need to transfer assets relating to this Site to a third party, we may transfer the information to the new owner.
  • We may provide third parties with aggregate statistics about our visitors, traffic patterns, and related site information. This data reflects site-usage patterns gathered during visits to this Site, but it does not contain information that personally identifies you.
  • We may disclose the information if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or on our Site; (b) protect and defend our rights or property, the Site, or our users; or (c) act to protect the personal safety of the Center, our users, or the public.
  • We may disclose the information if the disclosure is otherwise permitted or required by law.

Online Surveys

Occasionally we may request feedback on this Site to better understand how we can improve what information we present and how we present it. These surveys do not ask questions that could personally identify you. We may ask for contact information to follow up, but you can decline to provide that information. Information that you provide in a survey may be shared with employees or third parties to aggregate the data.

Data Retention

We will retain your information for as long as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

California and Delaware “Do Not Track” Disclosures

California and Delaware law require us to indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, like many other websites and online services, we do not currently respond to any Do Not Track browser requests.

California Privacy Rights

California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, email and mailing address, and the type of services provided to the consumer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (b) the name and address of all such third parties. To request the above information, please email us as listed below with a reference to California Disclosure Information. Please note that we are only required to respond to each customer once per calendar year.

Visiting the Site From Outside the United States

The Center is located in the United States. The medical services described within the Site are directed only at customers in the United States. If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored, or processed in the United States and maintained on computers or servers located outside your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. By using any portion of our Site, you understand and consent to the transfer of your information to the United States and those third parties with whom we share it as described in this Privacy Policy.

Protecting Children’s Privacy

We are committed to protecting children’s privacy on the internet, and we do not knowingly collect personal information from children under the age of 13. We do not knowingly allow children under the age of 13 to communicate with us or interact with our Site.

Changes to This Policy

The Center has the right to change or update this Privacy Policy from time to time without notice. We will post any changes to this Privacy Policy on the Site, so please review it periodically to keep informed of any changes. If you have questions about this Privacy Policy or concerns about how we collect, use, or protect your personal information, please contact us as listed below.

Contact Us

If you have any questions, comments, or concerns about our Site or this Privacy Policy, you may email us at privacy@breastcenter.com or write to us at the following address:

The Center for Restorative Breast Surgery
1717 St. Charles Avenue
New Orleans, LA 70130
Attn: Privacy Officer